Title Stresni i krizni događaji u radu odgojitelja Title (english) Stress and crisis events in the work of preschool teachers Author Andrea Dreven Mentor Daria Rovan (mentor)Committee member Diana Olčar (predsjednik povjerenstva)Committee member Daria Rovan (član povjerenstva)Committee member Ema Petričević (član povjerenstva)Granter University of Zagreb Defense date and country 2020-09-21, Croatia Scientific / art field, SOCIAL SCIENCES Scientific / art field, SOCIAL SCIENCES Abstract Posao odgojitelja složen je proces koji zahtijeva puno uloženog truda i vremena. Zbog sve većeg obujma posla odgojitelja, nepoštivanja propisanih radnih uvjeta, nesuradnje i nerazumijevanja od strane roditelja i stručnih suradnika, ali i nepredvidivih i promjenjivih uvjeta rada općenito, odgojitelji se kroz svoj rad susreću s brojnim stresnim, ali i kriznim događajima.
Prema dosadašnjim istraživanjima odgojiteljska profesija pokazala se iznimno stresnim zanimanjem. Odgojitelji zbog prirode obaveza koje imaju, počinju doživljavati svoj posao kao patnju i uzrok nezadovoljstva, što može dovesti do sindroma sagorijavanja odgojitelja. Sindrom sagorijevanja odgojitelja javlja se postepeno kao posljedica duge izloženosti profesionalnom stresu, a manifestira se kao kroničan umor, emocionalno distanciranje od djece, gubitak kontrole nad svojim ponašanjem, neorganiziranost, slabljenje motivacije za posao, očaj zbog neuspjeha, prestanak bavljenja hobijima, žaljenje na brojne bolesti.
Cilj istraživanja bio je utvrditi s kojim se stresnim i kriznim događajima susreću odgojitelji u svome radu te usporediti načine suočavanja koje koriste kako bi se nosili s njima. Provedeno je istraživanje u tri dječja vrtića u gradu Varaždinu. U istraživanju je sudjelovalo 10 odgojitelja. U svrhu provedbe istraživanja koristio se kvalitativan pristup prikupljanju i analizi podataka. Podaci su dobiveni putem polustrukturiranog intervjua. Rezultati istraživanja pokazuju s kojim se stresnim i kriznim događajima odgojitelji susreću, kako reagiraju na njih, koja su ključna obilježja stresnih i kriznih događaja, na koje načine se suočavaju s njima te tko im u tome pomaže. Rezultati istraživanja su pokazali kako se odgojitelji češće susreću sa stresnim situacijama (s nekim situacijama i svakodnevno), dok se krizne situacije događaju rjeđe. Bez obzira na težinu situacije koja se dogodi, odgojitelji se trude pronaći najbezbolnije rješenje za sve.
Abstract (english) The job of a preschool teacher is a complex process that requires a lot of effort and time. Due to the growing workload of preschool teachers, non-compliance with prescribed working conditions, non-cooperation and misunderstanding by parents and professional associates, but also unpredictable and changing working conditions in general, preschool teachers face many stressful and crisis events through their work.
According to earlier researches, the preschool teacher profession has proven to be an extremely stressful occupation. Preschool teachers, due to the nature of their responsibilities, begin to experience their work as suffering and a cause of dissatisfaction, which can lead to preschool teacher burnout syndrome. Preschool teacher burnout syndrome occurs gradually as a result of long exposure to occupational stress, and manifests itself as chronic fatigue, emotional distancing from children, loss of control over their behavior, disorganization, weakening motivation for work, despair due to failure, cessation of hobbies, suffering from many diseases.
The aim of the research was to determine which stressful and crisis events preschool teachers encounter in their work and to compare the ways of coping with stress. The research was conducted in three kindergartens in the city of Varaždin. Ten preschool teachers participated in the research. For the purpose of conducting the research, a qualitative approach to data collection and analysis was used. Data were obtained through a semi-structured interview. The results of the research show which stressful and crisis events preschool teachers encounter, how they react to them, what are the key features of stressful and crisis events, how they deal with them and who helps them in this. The results of the research showed that preschool teachers encounter stressful situations more often (with some situations on a daily basis), while crisis situations occur less often. Regardless of the severity of the situation that occurs, preschool teachers strive to find the most painless solution for all.
Keywords
stres
krizni događaj
sindrom sagorijevanja
posao odgojitelja
Keywords (english)
stress
crisis event
burnout syndrome
preschool teachers job
Language croatian URN:NBN urn:nbn:hr:147:440642 Study programme Title: Graduate University Study of Early and Preschool Education Type of resource Text File origin Born digital Access conditions Open access Terms of use Created on 2021-03-08 10:12:05
