Vještine komuniciranja u preškolskim ustanovama

undergraduate thesis

• Title (english): Communication Skills In Preschool Institutions
• Author: Iva Pranjić
• Mentor: Jasmina Dvorski (mentor)
• Committee member: Mario Dumančić (predsjednik povjerenstva)
• Committee member: Jasmina Dvorski (član povjerenstva)
• Committee member: Ana Valjak Čunko (član povjerenstva)
• Granter: University of Zagreb; Faculty of Teacher Education; Zagreb
• Defense date and country: 2021-09-17, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Information and Communication Sciences; Communicology
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Pedagogy; Early Childhood and Preschool Pedagogy

Abstract

Komunikacija je sastavni dio svakog živog bića. Ona je neizostavni dio u svakom segmentu života, bio on privatan ili poslovan. Putem komunikacije iskazujemo vlastita mišljenja, stavove i potrebe. To je način na koji se informacija prenosi od jedne osobe do druge. Vrste na koje se dijeli jesu verbalna i neverbalna komunikacija. U verbalnoj komunikaciji koristi se jezik i pismo, dok u neverbalnoj komunikaciji koristimo pokret tijela. Kako bi komunikacija bila uspješna potrebno je biti upoznat s vještinama komuniciranja. Vještine komuniciranja koje se navode u ovome radu su: aktivno slušanje, asertivnost te Ja-,Ti-,Mi- i bezlične poruke. Znanjem primjenjivanja i korištenja vještina komuniciranja poboljšava se svaki odnos pa tako i onaj u predškolskim ustanovama. Pomoću kvalitetne komunikacije ostvaruje se suradnja sa svim članovima počevši od stručnog tima, roditelja pa sve do djece. U ovom radu približava se odgovor na pitanje što je komunikacija te koje su vještine komuniciranja. Također, koristeći stručnu literaturu prikazuju se smjernice kako postići uspješnu komunikaciju sa svima u našoj okolini, a posebno s roditeljima u odgojnoobrazovnom radu.

Abstract (english)

Communication is an integral part of every living being. It is an indispensable part in every segment of life, be it private or business. Through communication, we express our own opinions, attitudes, and needs. It is the way information is transmitted from one person to another. The types into which it is divided are verbal and nonverbal communication. In verbal communication, we use language and script, while in nonverbal communication we use body movement. In order for communication to be successful it is necessary to be familiar with communication skills. The communication skills listed in this paper are: active listening, assertiveness, and I-, Ti-, Mi- and impersonal messages. Knowledge of the application and use
of communication skills improves every relationship, including that in preschool institutions. With the help of quality communication, cooperation is achieved with all members, starting from the professional team, parents, and all the way to the children. This paper approaches the answer to the question of what communication is and what communication skills are. Also, using professional literature, guidelines are presented on how to achieve successful communication with everyone in our environment, and especially with parents in educational work.

• Keywords: komunikacija; principi; modeli i stilovi komunikacije; vještine komuniciranja; komunikacija s roditeljima; predškolske ustanove
• Keywords (english): communication; principles; models and styles of communication; communication skills; communication with parents; preschool institutions
• Language: croatian
• URN:NBN: urn:nbn:hr:147:119006
• Study programme: Title: Undergraduate University Study of Early and Preschool Education; Study programme type: university; Study level: undergraduate; Academic / professional title: sveučilišni/a prvostupnik/ prvostupnica (baccalaureus/baccalaurea) odgojitelj/odgojiteljica djece rane i preškolske dobi (sveučilišni/a prvostupnik/ prvostupnica (baccalaureus/baccalaurea) odgojitelj/odgojiteljica djece rane i preškolske dobi)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2021-12-08 13:03:40